You can also find the contact details for all of their stores here. You can try their virtual agent for any inquiries you have or reach out to them on social media. If you want to visit a Microsoft store, you can find one near you with this store locator. To make a return request, you have to log in to see your order history and click "Request a return".įind out more about Microsoft's return policy here.
Some items are eligible for returns and exchanges. Microsoft only accepts items for returns and exchanges if they were purchased from Microsoft or the Microsoft Store. Does Microsoft offer returns and exchanges? You can also opt to collect your package from a Microsoft store.įor more information on Microsoft's shipping policy, click here. For Express shipping, the shipping rate is $16.99 with delivery within 1 to 2 business days. The shipping cost will be $9.99 with Expedited shipping and you will receive your package in 2 to 3 business days. With Select shipping, your cost will be $4.99 with delivery in 3 to 4 business days.
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Yes, Standard shipping is free with delivery within 3 to 7 business days.
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Read on to find out tips on how to save while you buy all the tech products you need.
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